Customer Care & Support
Contact Us
We are here to help. Whether you have questions about our Australian-made formulas, need advice selecting products, or have an enquiry regarding an existing order, get in touch with our Australian team.
Send Us a Message
Fill in the form below and our Australian customer support team will reply promptly.
Australian Business Office
Emily Health & Beauty Australia Pty Ltd
ABN: 18 617 604 618 · Sydney, NSW, Australia
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
Direct Customer Email: emilyhbsales@gmail.com
Email Customer Care
Monitored Monday through Friday. We respond within 1 business day.
Operating Hours
Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Closed Saturday, Sunday, and Australian national / NSW public holidays.
Orders & Guarantees
Backed by Australian Consumer Law statutory rights.
Australia-Wide Dispatch Network
Fulfilling orders nationwide from licensed facilities in Sydney, NSW
Orders are delivered within Australia by Australia Post, to all states and territories (NSW, VIC, QLD, WA, SA, TAS, ACT, NT).